Every conversation. One place.
Your customers don't care which system your business uses. They simply message you wherever it's convenient.
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Omnichannel Inbox
Manage chats, calls, emails and messages from all your channels in one unified inbox.
Connect your channels
Then connect the conversation to
Your team can see
- → Who is this customer?
- → What did they ask?
- → What happened previously?
- → What has already been sent?
- → What should happen next?
More than a shared inbox
Numa extends the unified-inbox idea beyond messaging — into the actual business workflow behind each conversation.
Frequently Asked Questions
Which channels does the inbox bring together?
Website chat, WhatsApp and email conversations come into one inbox, so your team is never switching between separate apps to answer customers.
Does it connect to more than messaging?
Yes. Each conversation can connect to CRM, bookings, quotes, invoices and customer history — so a message isn't isolated from the rest of the customer's activity.
What does my team see for each conversation?
Who the customer is, what they asked, what happened previously, what has already been sent, and what should happen next.
Is this just another shared inbox?
It follows the same unified-inbox idea used by other platforms, but Numa extends it beyond messaging into the actual business workflow around each customer.