AI Business Assistant for Retail & Service Businesses
Turn customer questions into sales opportunities.
✓ Free 7-day trial ✓ No credit card required
Retail and service businesses receive questions about products, pricing, availability, delivery, appointments and orders every day. Numa can help businesses respond faster and connect those conversations with their customer and sales processes.
Answers before customers have to ask twice
Numa can be configured to help with answer product questions, explain services, capture enquiries, provide approved product information, and assist customers with booking requests — using the information you give it, so the answer fits your business rather than reading like a script.
Every conversation moves somewhere
Beyond the first reply, Numa can also help with capture leads, manage CRM activity, assist with quotations, assist with invoices, and follow up with customers. A typical retail & services conversation can move from customer through to follow-up, with Numa keeping the thread connected at each stage.
Built around your business, not a generic script
Meet customers where they already are
Who it's for
Numa is commonly used by retailers, service businesses, e-commerce businesses, automotive businesses, beauty businesses, fitness businesses, home services, electronics businesses, and other customer-facing businesses — as well as other retail & services businesses with similar customer journeys.
One AI Business Assistant. Built Around Your Industry.
NumaChat uses the same core platform across industries, but businesses can configure the assistant around their own business information, customers, products, services and workflows. Your industry shapes how Numa should behave, while your business decides what Numa actually knows.
Your business knowledge
Products, services, pricing, FAQs, policies, business information, documents, availability and customer information.
Your business workflow
Leads, bookings, quotes, invoices, payments, follow-ups and customer support, all in one place.
Frequently Asked Questions
What can Numa do for a retail & services business?
Numa can help businesses respond faster and connect those conversations with their customer and sales processes. It can be configured to answer product questions and explain services, depending on your setup.
Does Numa replace my team?
No. Numa can help with the first response, routine questions and admin around a conversation, but it can be configured to hand off to your team whenever a conversation needs a person — especially for anything sensitive or high-value.
How is Numa trained on my business?
Numa uses the business information you give it — your products or services, pricing, policies and FAQs — so answers reflect your actual business rather than a generic script.
Which channels does Numa work on?
Numa can be set up on your website chat widget, WhatsApp Business, and email, depending on which channels are configured for your account.